Accessibility

Theater for Everyone

Broadway's houses are old. Most were built before the ADA existed. Here's what's available, what to ask for, and how to plan ahead.

New York's Broadway theaters vary significantly in their accessibility features — some have been fully renovated, others are landmarked buildings with physical limitations. The information below covers what's typically available and how to arrange accommodations. Always contact the specific theater directly to confirm services for your performance.

Wheelchair Access & Mobility

All Broadway houses are required to provide wheelchair-accessible seating. Most offer dedicated accessible entrances separate from the main entrance — call ahead to confirm the location. Companion seating is available adjacent to wheelchair spaces. Transfer seating (aisle seats with removable armrests) is available at most houses for patrons who can transfer from a wheelchair. Contact the box office at least 48 hours in advance to arrange accessible seating.

Audio Description

Audio description (AD) provides a live narrated description of the visual elements of a performance through a personal receiver and earpiece. Most Broadway productions offer AD on select performances — typically one or two per week. Receivers are available at the box office at no charge. Check the show's website or call the theater to confirm which performances include audio description.

Open Captioning

Open captioned performances display dialogue and sound descriptions on an LED screen visible to the audience. These are scheduled performances, not available at every show. The League of American Theatres and Producers maintains a schedule of captioned performances across Broadway. Most shows offer at least one open captioned performance per month.

Sign Language Interpretation

ASL-interpreted performances are available for most Broadway productions on a scheduled basis — typically once per run or once per month for long-running shows. Interpreters are positioned in a lit area visible from designated seating sections. Contact the theater to confirm upcoming interpreted performances and to request seating with optimal sightlines to the interpreter.

Assistive Listening Devices

Infrared and FM assistive listening systems are available at all Broadway houses. Receivers and neck loops (for T-coil hearing aids) are available at the box office or coat check at no charge. The system amplifies the show's sound directly to the device, reducing background noise. Bring a valid ID as a deposit when borrowing equipment.

Sensory-Friendly Performances

A growing number of Broadway productions offer sensory-friendly performances designed for audience members with autism, sensory processing differences, or anxiety. These performances feature reduced sound levels, adjusted lighting, a relaxed house policy (movement and vocalization are welcome), and a quiet room available throughout the show. Check individual show listings for scheduled sensory-friendly dates.

Service Animals

Service animals are welcome in all Broadway theaters. Notify the box office in advance so appropriate seating can be arranged. Relief areas are available — ask house staff for the nearest location upon arrival.

Need Help Planning Your Visit?

For specific accessibility questions about a production or venue, contact us and we'll connect you with the right person at the theater.

access@broadwaynyc.com